Waiting List Policy

At OL Tutoring we are committed to providing high-quality, personalised tutoring services. Due to high demand, we sometimes reach full capacity and are unable to immediately accommodate new students. This Waiting List Policy outlines how potential students are added to and managed on our waiting list.

Additions to the Waiting List

Interested student guardians must submit a waiting list request form through our website or individually sent via email.

The form will require basic information, including student name, contact details, subjects of interest, and preferred scheduling options.

Management of the Waiting List

Placement on the waiting list is generally on a first-come, first-served basis. However, priority may be given based on availability of the tutor and the preferred scheduling options expressed when added to the waiting list or existing students continuing tuition.

Once added to the waiting list, students and their guardians will receive confirmation along with an estimated waiting time, though this can vary based on current demand and availability.

Enrollment from the Waiting List

When a spot becomes available that matches the preferences of someone on the waiting list, OL Tutoring will contact the student’s guardian directly via email.

Upon notification of an available spot, the guardian will have 48 hours to accept the offered spot. If the offer is not accepted within this timeframe, OL Tutoring reserves the right to offer the spot to the next student on the waiting list.

To secure the spot, the guardian must complete any necessary registration forms and accept a tuition agreement within one week and before any tuition takes place.

Contact Information

For questions or updates regarding your place on the waiting list, please contact OL Tutoring via email at waitinglist@oltutoring.co.uk.

Policy Updates

This policy is subject to change based on the evolving needs of our tutoring service and our clients. Any changes to the policy will be communicated to those on the waiting list via email.

This Waiting List Policy' was last updated on: 11/10/2024